SASSA has clarified that many of the applications that were declined did not meet the requirements, as some were employed or already receiving money from other sources like the UIF.
“For one to qualify for the COVID-19 grant they must be either unemployed without any kind of income, or not receiving any kind of government assistance such as UIF and NSFAS, or social grants or any other financial support and must be above the age of 18.”
Applicants who applied for the UIF are encouraged to contact the Department of Employment and Labour to follow up on their applications.
SASSA CEO Totsie Memela, said SASSA is doing everything in its power to process the complaints of applicants.
“We continue to work hard to ensure that those who qualify get what is due to them. Our main aim is to support the government in alleviating poverty especially during these difficult times but we have to follow the required processes and we appeal for patience from those whose applications we have not reached so far,” said Memela.
Memela has also called on all applicants to use their correct personal information, as using incorrect personal details will negatively affect their application.
“Personal information is very important because during verification check should we find out that the information provided during application does not correspond with the Identity document information that might results to the application being rejected” said Memela